SPASA Members - The Industry Professionals
SPASA has a diverse membership – a member for all occasions. Whether you
are looking to construct a new swimming pool or spa, to renovate or maintain
your current pool, or to equip your pool with a fence, cover or water tank
there is a SPASA member to assist you.
SPASA members are at the forefront of the industry in regards to their
experience, professionalism and reputation.
Bound by the Association’s strict Code of Ethics, all SPASA members have
demonstrated a history of successful ethical trading and knowledge appropriate
to their membership category. You should look for the SPASA member logo to
ensure you are dealing with an industry professional – we’ve taken the hard
work out of finding businesses that you can trust with your pool and spa needs.
Should you be about to undertake the exciting journey of building a swimming
pool or spa, we recommend you carefully read the following information,
including the ‘Three Questions You Should Ask’.
The First Question You Should Ask:
“Are You A Registered Building Practitioner?”
WHY USE A
REGISTERED BUILDING PRACTITIONER?
Every building project, no matter how big or small, carries some sort of
risk. By using a Registered Building Practitioner you are engaging a qualified,
knowledgeable and experienced professional.
If you are building a swimming pool or spa valued over $5,000, the first
question you should always ask your builder is: “Are you a Registered Building
Practitioner, and can I have your licence number?”.
If you engage a Registered Building Practitioner or use subcontractors
to undertake the work, by law they must provide you with a major domestic
building contract for work over $5,000. For work over $12,000 they must also
provide domestic building insurance - do not proceed if you have not been provided with a copy of the insurance certificate.
It is an offence for an unregistered builder to carry out building work
on a swimming pool or spa where the contract is over $5,000.
You can check if your builder is registered by calling the Building
Commission on 1300 815 127 or use the ‘For Consumers’ menu of the e-Toolbox at www.buildingcommission.com.au
The Second Question You Should Ask:
“Are you a SPASA Pool Builder Member?”
WHY USE A
SPASA POOL BUILDER MEMBER?
Installing a new pool or spa is an exciting adventure. From the moment
you seriously start looking to the day your new pool or spa is filled with
water, you can expect to live with a growing sense of pleasant anticipation. If
everything goes right for you, you'll end up with exactly what you envisioned,
a sparkling pool or bubbling spa. But if things don't go right, your dreams may
turn into a nightmare. You may be faced with disappointment and unexpected
The best way to avoid it happening to you is to deal with a Pool Builder
Member of the Swimming Pool and Spa Association of Victoria.
They can be easily identified as they all proudly display this logo:
Installing a pool or spa involves a number of specialised trades and
techniques, all of which need to be perfectly coordinated. It's not just a
matter of digging a hole and pouring concrete or dropping in a fibreglass
There are engineering drawings to be produced, laws and regulations to
abide by, permits to be obtained, notices to build, liaison with the water
authorities, tree removal and various pieces of equipment to be matched into a
system that will deliver all the convenience, safety and comfort you want.
For these reasons, it pays to make sure the builder, installer or
service organisation you choose is qualified and experienced in pool and spa
installation or pool renovations.
SPASA Pool Builder Members are pool builders with appropriate
experience, practitioner registration and insurances. Bound by the
Association’s Code of Ethics, SPASA Pool Builder Members are obliged to perform
all work in accordance with Australian Standards, and to meet all legal
As part of the application process, SPASA Pool Builder Members are
vetted throughout the industry as to reputation and professionalism. They are also
required to demonstrate exemplary trade and consumer references.
SPASA Pool Builder Members also have access to the latest technical
training, educational programmes and industry specific information to ensure
their staff perform with technical excellence.
The Third Question You Should Ask:
“Do you use a SPASA Pool
WHY USE A
Many contracts can be confusing, or in the case of unregistered pool
builders, you may even find there is no contract. Only SPASA Pool Builder
Members can issue you with a SPASA Contract – a consumer friendly and easy to
understand contract for the construction of your swimming pool or spa.
The SPASA Contract is tailored for pool and spa construction and
provides the latest consumer protection.
Pool Builder Members of SPASA pride themselves in offering a total
service. This begins with discussion regarding your needs, through to advice on
the type of filter, water sanitising and ongoing maintenance programs to suit
your budget. SPASA Pool Builder Members will obtain the necessary permits,
undertake the complete construction, fill the pool and correctly balance the
water in it.
A growing demand on pool builders for assistance in landscaping and
lighting has led to them acquiring considerable design and construction skills
in these allied areas. Many intending owners find it convenient to leave everything
to their pool builder. Discuss your needs with a SPASA Pool Builder Member.
A condition of membership is that SPASA Pool Builders Members must
adhere to ever-changing pool building standards published by the Standards
Association of Australia and the Building Code of Australia – your assurance of
the use of quality materials, workmanship and safety.
When your pool is completed your SPASA Pool Builder Member presents you
with a "Guide for Pool Owners". This contains useful information
regarding the upkeep of your pool and your copy of a signed Handover
Certificate which is your record of your pool and its specifications.
As mentioned, SPASA has a diverse membership including businesses with
suitable experience to assist you in maintaining your investment in optimal
condition after construction. You can find a list of SPASA Pool Shop and Pool
Service members in your Handover Book or on the SPASA website here.
In some circumstances, SPASA provides a complaints process with the aim
of seeking a solution acceptable to both parties. This service may enable
disputes relating to technical construction issues to be settled amicably
without the need for litigation, which can be costly and time consuming.
Naturally, the Association can only act when its own Members are involved and a
SPASA Contract is in place. More infomation on the SPASA complaints process can be found here.
It’s worth remembering a pool or spa is a major investment. You want it
to go right. It should go right. It can go right. The best way to protect your
investment right from the start is to choose a SPASA Pool Builder Member - it's
the best insurance you can have. Further information to assist you in your decision making can be found on our Fact Sheets page.
SPASA Victoria LimitedTel: (03) 9501 2040
270 Ferntree Gully Road
Notting Hill VIC 3168
Fax: (03) 9501 2041